SolarWinds Service Desk Status

SolarWinds Service Desk Status Page

All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.solarwinds.com/legal/privacy

Website & Blog Operational

SolarWinds Service Desk [USA] Operational

Application (North America) Operational

API Operational

Inventory Operational

Email services Operational

SolarWinds Service Desk [EMEA] Operational

Application (EMEA) Operational

API (EMEA) Operational

Inventory (EMEA) Operational

Email services (EMEA) Operational

SolarWinds Service Desk [APAC] Operational

Application (APAC) Operational

API (APAC) Operational

Inventory (APAC) Operational

Email Services (APAC) Operational

Mobile Application Operational

iOS Operational

Android Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 26, 2026

No incidents reported today.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

US Data Center - Delayed Visibility of Incidents

Resolved - Our monitoring indicates that the issue impacting incident visibility has been resolved. We have continued to closely monitor the service and have not observed any further occurrences of the problem.

At this time, we consider the incident resolved. Should you require any additional assistance or experience any further issues, please contact us at technicalsupport@solarwinds.com.
Jun 23, 14:31 EDT

Monitoring - We are currently monitoring this issue. Our investigation confirmed that incident creation is occurring successfully and notification emails are being sent as expected. However, some incidents created through email may not appear immediately in the incident list within the UI, even though they remain accessible through the direct link included in the notification email.

We are continuing to monitor the behavior closely while our team works to confirm consistent visibility in the incident list. We will share another update as soon as more information becomes available.
Jun 23, 12:37 EDT

Investigating - We are currently investigating an issue where incidents created through email may not appear immediately in the incident list in SolarWinds Service Desk UI.

During our review, we confirmed that incident creation notifications are being sent successfully, and the affected incidents can be accessed through their direct links. However, there may be a delay before those incidents become visible in the incident list within the UI.

Our team is actively investigating this behavior and working to determine the cause. We will share another update as soon as more information becomes available.
Jun 23, 12:14 EDT

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.