SolarWinds Service Desk Status

SolarWinds Service Desk Status Page

All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.solarwinds.com/legal/privacy

Website & Blog Operational

SolarWinds Service Desk [USA] Operational

Application (North America) Operational

API Operational

Inventory Operational

Email services Operational

SolarWinds Service Desk [EMEA] Operational

Application (EMEA) Operational

API (EMEA) Operational

Inventory (EMEA) Operational

Email services (EMEA) Operational

SolarWinds Service Desk [APAC] Operational

Application (APAC) Operational

API (APAC) Operational

Inventory (APAC) Operational

Email Services (APAC) Operational

Mobile Application Operational

iOS Operational

Android Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 19, 2025

No incidents reported today.

Nov 18, 2025

Possible Service Desk Features Degradation

Resolved - This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if you need further assistance.
Nov 18, 18:17 EST

Update - Our upstream vendor’s issue has been resolved, and we are no longer seeing any impact on our platform. We will continue to closely monitor the fix.
Nov 18, 14:23 EST

Update - Based on the recent update from our upstream vendor they have implemented a fix to resolve the issue. Our team is continuously monitoring for updates.
Nov 18, 10:33 EST

Update - Our upstream vendor are continue working on restoring service for application services.
Nov 18, 09:16 EST

Monitoring - We're currently experiencing an upstream vendor outage. This is affecting services, and you may see failures in items such as VA (Virtual Agent) functionality and custom domain routing. Our teams are monitoring the situation closely for updates.
Nov 18, 08:32 EST

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.