SolarWinds Service Desk Status

SolarWinds Service Desk Status Page

All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.samanage.com/privacy-policy/

Website & Blog Operational

Samanage [USA] Operational

Application (North America) Operational

API Operational

Inventory Operational

Email services Operational

Samanage [EMEA] Operational

Application (EMEA) Operational

API (EMEA) Operational

Inventory (EMEA) Operational

Email services (EMEA) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 17, 2021

No incidents reported today.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

Intermittent Delays in Incident Creation via Email

Resolved - Our inbound Email vendor has made a permanent change to improve inbound Email performance going forward. At this time, we consider this issue resolved. If you experience additional delays, please contact our Support team at servicedesksupport@solarwinds.com.
May 5, 11:04 EDT

Monitoring - A fix has been implemented and we are currently monitoring.
May 5, 08:38 EDT

Identified - We've identified an issue with our Email vendor resulting in the intermittent delays. Our vendor is working on a solution to improve Email performance. Unfortunately, we do not have an ETA for a solution at this time. As updates are available, we will share them through this Incident.
May 4, 17:45 EDT

Investigating - We are currently investigating reports of delayed Incident creation via Email.
May 4, 10:34 EDT

May 4, 2021

May 3, 2021

No incidents reported.