Samanage Status Page
All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.samanage.com/privacy-policy/

Website & Blog   Operational
Samanage [USA] Operational
Application (North America)   ? Operational
API   Operational
Inventory   ? Operational
Email services   Operational
Samanage [EMEA] Operational
Application (EMEA)   Operational
API (EMEA)   Operational
Inventory (EMEA)   Operational
Email services (EMEA)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Scheduled} Samanage Maintenance - US Jan 20, 02:00-02:30 EST
We will be performing maintenance on Sunday January, 20 from 02:00-2:30 am EST.
The downtime is scheduled for 30 minutes. Upgrades will be applied to our infrastructure and there will be an approximate application downtime of 30 minutes during this period. Any emails, pending events or transactions in Samanage will resume when maintenance is completed. We will send an update before maintenance begins, and again when maintenance is completed. We apologize in advance for any inconvenience as a result of this brief interruption.
Posted on Jan 15, 11:34 EST
System Metrics Month Week Day
Up Time
Fetching
Past Incidents
Jan 16, 2019

No incidents reported today.

Jan 15, 2019
US datacenter Search returning a #500 error
Resolved - We applied a fix to our search engine and all should be working as expected. We apologies for any inconviences caused by this and will keep monitoring the search engine.
Jan 15, 08:49 EST
Investigating - We are currently investigating an issue regarding our global search returning a #500 error. We will provide any updates as they become available.
Jan 15, 07:49 EST
Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

Jan 3, 2019

No incidents reported.

Jan 2, 2019
Issue Impacting Email to Ticket Conversion and Graphical Report Creation
Resolved - This incident has been resolved.
Jan 2, 13:43 EST
Update - We are continuing to investigate this issue.
Jan 2, 11:48 EST
Investigating - The Samanage team is currently investigating the issue regarding emails not resulting in the creation of incidents and graphical reports not loading under the Reports module.
Jan 2, 10:38 EST
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