SolarWinds Service Desk Status

SolarWinds Service Desk Status Page

All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.samanage.com/privacy-policy/

Website & Blog Operational

Samanage [USA] Operational

Application (North America) Operational

API Operational

Inventory Operational

Email services Operational

Samanage [EMEA] Operational

Application (EMEA) Operational

API (EMEA) Operational

Inventory (EMEA) Operational

Email services (EMEA) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

DB Maintenance [US & EU] Feb 12, 2023 02:00-06:00 EST

Update - We have moved back the maintenance update to between 2 AM and 6 AM EST (7AM to 11AM GMT) on February 12th.
Feb 02, 2023 - 06:40 EST

Update - This message was sent by mistake during the update of the summary of our maintenance. Maintenance has not been started and is scheduled for February 5th.
Jan 30, 2023 - 13:20 EST

Scheduled - We will be performing a Database upgrade between 2 AM and 6 AM EST (7AM to 11AM GMT) on February 5th. During the upgrade period, all services in the US and EU data centers will be unavailable.

Any emails sent to the platform, during the maintenance, will be queued and processed once the maintenance is complete. This includes emails to create new incidents, updates to incidents, and emails/notifications coming out of SWSD.
Jan 30, 2023 - 09:35 EST

Past Incidents

Feb 3, 2023

Outoing emails are not working

Resolved - Issue has been resolved and everything should be back to normal.
Feb 3, 02:44 EST

Identified - There is currently an issue affecting/preventing all outgoing email traffic.
Notifications, Password Resets, Activation Emails.. All of it.
Anything else (which is not sent/outgoing emails), is working normally.
We have identified the issue and are working on resolving it.
Feb 2, 23:42 EST

Feb 2, 2023

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.