SolarWinds Service Desk Status

SolarWinds Service Desk Status Page

All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.samanage.com/privacy-policy/

Website & Blog Operational

Samanage [USA] Operational

Application (North America) Operational

API Operational

Inventory Operational

Email services Operational

Samanage [EMEA] Operational

Application (EMEA) Operational

API (EMEA) Operational

Inventory (EMEA) Operational

Email services (EMEA) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 17, 2019

No incidents reported today.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

Customers are unable to login when using Chrome.

Resolved - This issue has been resolved. If you have any further questions, please contact our Tech Support team: https://www.samanage.com/support
Oct 15, 13:20 EDT

Monitoring - We've implemented a fix for our login issue on our EU and US platform.
Oct 15, 11:48 EDT

Identified - We identified the issue and implemented a fix for our EU platform.
We're continuing to work on an update for the US platform.
Oct 15, 11:26 EDT

Update - We are continuing to investigate this issue.
Oct 15, 09:55 EDT

Investigating - Some customers are reporting they are unable to login when using Chrome.
If you’re unable to log in, please use a different browser.
We are continuing to investigate.
Oct 15, 09:48 EDT

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

Unwanted Spam

Resolved - As of 1:45 p.m. ET on October 3, 2019, the issue affecting spam email has been fully resolved.
All systems are functioning.
If you have further questions, please contact support: https://www.samanage.com/support
Oct 3, 14:09 EDT

Monitoring - The spam has been stopped and we are actively monitoring our inbound traffic and application queues.
Oct 3, 13:32 EDT

Investigating - We are currently investigating an issue of unwanted spam.
Oct 3, 13:26 EDT