Resolved -
After monitoring for 7 consecutive days, we are confident the fix in place is stable and the issue is resolved.
Aug 5, 13:52 EDT
Update -
We have not seen any errors or issues for the past 6 days and continue to monitor
Aug 3, 09:26 EDT
Update -
We are not seeing any errors or issues and continue to monitor
Aug 1, 10:02 EDT
Update -
We are not seeing any errors or issues and continue to monitor
Jul 29, 10:03 EDT
Update -
We are not seeing any errors or issues and continue to monitor
Jul 28, 11:15 EDT
Update -
We are continuing to monitor for any further issues
Jul 27, 09:25 EDT
Update -
We are continuing to monitor for any further issues.
Jul 26, 16:58 EDT
Monitoring -
The application is back to normal operations but we are continuing to investigate and monitor the system.
Jul 26, 16:57 EDT
Update -
We are continuing to investigate this issue.
Jul 26, 16:44 EDT
Investigating -
We are currently investigating this issue.
Jul 26, 16:34 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 25, 09:53 EDT
Investigating -
We are currently investigating a problem that results in some accounts/users not being able to login or seeing a 500 error page when they try to access the application
Jul 25, 06:56 EDT