SolarWinds Service Desk Status

SolarWinds Service Desk Status Page

All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.samanage.com/privacy-policy/

Website & Blog Operational

Samanage [USA] Operational

Application (North America) Operational

API Operational

Inventory Operational

Email services Operational

Samanage [EMEA] Operational

Application (EMEA) Operational

API (EMEA) Operational

Inventory (EMEA) Operational

Email services (EMEA) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 26, 2020

No incidents reported today.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

Service Desk Application Issue

Resolved - This incident has been resolved.
Sep 23, 19:08 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 18:30 EDT

Investigating - We are currently investigating an issue with the Service Desk Application.
Sep 23, 17:16 EDT

Sep 22, 2020

No incidents reported.

Sep 21, 2020

Email Delays

Resolved - This incident has been resolved.
Sep 21, 09:41 EDT

Investigating - We are currently investigating reports of intermittent email delays.
Sep 21, 08:59 EDT

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

API Performance Issue

Resolved - The issue has been identified and resolved.
Sep 16, 17:49 EDT

Investigating - We are currently investigating an issue with our API.
Sep 16, 17:16 EDT

Delayed Email Notifications

Resolved - This incident has been resolved. Please contact our Support team if you continue to experience issues.
Sep 16, 11:27 EDT

Monitoring - A fix has been implemented. Both inbound and outbound email functionality should be restored. We'll continue monitoring for additional impact before considering this fully resolved.
Sep 15, 17:34 EDT

Identified - The cause of the issue has been identified and steps have been taken to restore email functionality.
Sep 15, 15:50 EDT

Update - We are continuing to investigate. This issue appears to be impacting both inbound and outbound email.
Sep 15, 14:33 EDT

Investigating - We are currently investigating intermittent reports of delayed Email Notifications.
Sep 15, 11:02 EDT

Sep 15, 2020

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.