SolarWinds Service Desk Status Page
All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.samanage.com/privacy-policy/

Website & Blog Operational
Samanage [USA] Operational
Application (North America) ? Operational
API Operational
Inventory ? Operational
Email services Operational
Samanage [EMEA] Operational
Application (EMEA) Operational
API (EMEA) Operational
Inventory (EMEA) Operational
Email services (EMEA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DB Maintenance [US & EU] Feb 12, 2023 02:00-06:00 EST
Update - We have moved back the maintenance update to between 2 AM and 6 AM EST (7AM to 11AM GMT) on February 12th.
Feb 02, 2023 - 06:40 EST
Update - This message was sent by mistake during the update of the summary of our maintenance. Maintenance has not been started and is scheduled for February 5th.
Jan 30, 2023 - 13:20 EST
Scheduled - We will be performing a Database upgrade between 2 AM and 6 AM EST (7AM to 11AM GMT) on February 5th. During the upgrade period, all services in the US and EU data centers will be unavailable.

Any emails sent to the platform, during the maintenance, will be queued and processed once the maintenance is complete. This includes emails to create new incidents, updates to incidents, and emails/notifications coming out of SWSD.

Jan 30, 2023 - 09:35 EST
Past Incidents
Feb 3, 2023
Resolved - Issue has been resolved and everything should be back to normal.
Feb 3, 02:44 EST
Identified - There is currently an issue affecting/preventing all outgoing email traffic.
Notifications, Password Resets, Activation Emails.. All of it.
Anything else (which is not sent/outgoing emails), is working normally.
We have identified the issue and are working on resolving it.

Feb 2, 23:42 EST
Feb 2, 2023
Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.