Samanage Status

Samanage Status Page

All Systems Operational

About This Site

The status of system performance is readily and publicly available in real time. We are dedicated to serving you honestly and openly. This means that at any given time you know exactly what we know about our service status. Everything is open and visible.

https://www.samanage.com/privacy-policy/

Website & Blog Operational

Samanage [USA] Operational

Application (North America) Operational

API Operational

Inventory Operational

Email services Operational

Samanage [EMEA] Operational

Application (EMEA) Operational

API (EMEA) Operational

Inventory (EMEA) Operational

Email services (EMEA) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 18, 2019

No incidents reported today.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

Degraded Performance

Resolved - As of 3:11 p.m. ET on June 6, 2019, the issue affecting users of our North America data center has been fully resolved. All system functionality is available and services are fully restored. If you have further questions, please contact support: https://www.samanage.com/support/.
Jun 6, 16:01 EDT

Update - We are continuing to work on a fix for this issue.
Jun 5, 09:14 EDT

Update - Core functionality continues to operate well. To ensure that we are fully functional as quickly as possible, we will be performing planned maintenance this Thursday. Please see the scheduled maintenance post to learn when this downtime may affect you. Contact support@samanage.com for any concerns through this time.
Jun 4, 17:27 EDT

Identified - Our core functionality is operational and working well. However, some system functionality continues to be unavailable, including artificial intelligence, agent inventory, mobile agent reporting, account backups, weekly notifications, and risks scanning. We are actively working to resolve this and will provide an update at 5 p.m. EST.
Jun 4, 11:32 EDT

Samanage - SolarWinds Planned Maintenance: SolarWinds Service Desk

Completed - The scheduled maintenance has been completed.
Jun 6, 03:27 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 5, 09:17 EDT

Scheduled - On Thursday June 6th, Samanage - SolarWinds will be performing planned maintenance. This impacts customers using our North American data center.

This maintenance may cause intermittent application downtime during the maintenance window.

Time Zone Impact:
Thursday June 6th
US EDT - 2AM - 3AM
UK BST - 7AM - 8AM
EU CEST - 8AM - 9AM
AEST - 4PM - 5PM

Please contact support@samanage.com for any issues during this planned maintenance period.
Jun 6, 02:00 EDT