A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2022 - 11:38 EST
Update
The team has deployed a fix for the issue. Non admins should now be able to view tasks on the task page and complete tasks in the workflow again. We are monitoring the fix for the next couple hours
Posted Nov 21, 2022 - 10:56 EST
Update
The team has deployed a fix for the issue. Non admins should now be able to view tasks on the task page and complete tasks in the workflow again. We are monitoring the fix for the next couple hours
Posted Nov 21, 2022 - 10:47 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 21, 2022 - 09:56 EST
Identified
Our team has found an issue when users who are not administrators are accessing the task page are getting 500 errors. The team has identified the issue and is working on a fix
Posted Nov 21, 2022 - 09:56 EST
This incident affected: SolarWinds Service Desk [USA] (Application (North America)) and SolarWinds Service Desk [EMEA] (Application (EMEA)).