We have completed the deployment of the fix for this issue and will continue to monitor the situation to ensure stability.
Posted Mar 18, 2026 - 08:47 EDT
Update
We are in the process of deploying the fix. We will keep you updated as progress continues.
Posted Mar 18, 2026 - 08:26 EDT
Update
We will deploy a fix shortly. We will provide an update once it has been deployed.
Posted Mar 18, 2026 - 07:57 EDT
Update
We are still working on fixing the issue. We will continue to monitor the situation and provide updates as they become available.
Posted Mar 18, 2026 - 07:52 EDT
Identified
We have identified the cause of the overlapping text fields and are currently working on a fix. We will provide updates as soon as progress is made. Thank you for your patience and understanding.
Posted Mar 18, 2026 - 05:46 EDT
Investigating
We have received reports of overlapping text fields in Incident/Service Request tickets and are currently investigating the issue.
Posted Mar 18, 2026 - 05:14 EDT
This incident affected: SolarWinds Service Desk [USA] (Application (North America)) and SolarWinds Service Desk [EMEA] (Application (EMEA)).