After monitoring the system, we see Service Desk application operates at normal speeds and will mark this incident as resolved. Please reach out to support at technicalsupport@solarwinds.com if you come across any issues.
Posted 1 year ago. May 16, 2024 - 06:45 EDT
Monitoring
Service Desk Application performance should start to go back to normal, our team will continue to monitor.
Posted 1 year ago. May 16, 2024 - 05:33 EDT
Update
We are continuing to investigate this issue.
Posted 1 year ago. May 16, 2024 - 05:09 EDT
Investigating
We are currently seeing performance slowness within the Service Desk Application in EU DataCenter and our team is currently investigating this matter.
Posted 1 year ago. May 16, 2024 - 05:06 EDT
This incident affected: SolarWinds Service Desk [EMEA] (Application (EMEA)).