If you continue to get DMARC errors, we recommend enabling DKIM, too. For DKIM, we have a sender authentication option offered by our email vendor, SendGrid, at no additional cost to you. This would allow us to send emails on behalf of your email domain and avoid DMARC errors. Please contact us at technicalsupport@solarwinds.com.
Posted Apr 09, 2024 - 16:10 EDT
This incident affects: SolarWinds Service Desk [EMEA] (Email services (EMEA)), SolarWinds Service Desk [APAC] (Email Services (APAC)), and SolarWinds Service Desk [USA] (Email services).