A fix has been implemented and we are monitoring the results.
Posted Jan 26, 2026 - 20:23 EST
Investigating
We are currently investigating an issue affecting the Service Desk in the AU Data Center, where newly created objects, such as tickets and assets, are not appearing in the user interface as expected.
Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.
Posted Jan 26, 2026 - 19:03 EST
This incident affected: SolarWinds Service Desk [APAC] (Application (APAC)).