API requests using the "layout=long" option are working again. We will continue to cap the number of audit entries to 500 per incident. Please reach out to our Support team if you have any questions.
Posted Mar 01, 2021 - 10:41 EST
Identified
API requests using the "layout=long" option are currently not receiving audit information in the API response. This change is designed to improve platform performance. We are evaluating potential alternatives and will share an update when we have it.
Posted Feb 16, 2021 - 15:15 EST
This incident affected: SolarWinds Service Desk [USA] (API).