US Datacenter: Emails are not generating new incidents

Incident Report for SolarWinds Service Desk

Resolved

We are now seeing emails flow into the platform with no issues and creating incidents.

Posted Feb 08, 2024 - 16:01 EST

Investigating

We are currently investigating this issue. Creating incidents via the UI or Portal is not affected.

Posted Feb 08, 2024 - 15:09 EST

This incident affected: SolarWinds Service Desk [USA] (Email services).