As part of our ongoing commitment to platform stability and scalability, we will be performing a database upgrade in our North America (USA) data center. During this maintenance window, customers may experience up to 10 minutes of downtime.
Any emails sent to the platform during the downtime will be securely queued and automatically processed once the platform is back online — no messages will be lost.
What to expect: - Brief platform unavailability of up to 10 minutes during the maintenance window - Emails sent to the platform during the downtime will be queued and processed after service is restored
We appreciate your patience as we work to improve platform performance and reliability. If you have any questions or concerns, please reach out to our SolarWinds support team.
Posted Aug 12, 2026 - 14:12 EDT
This scheduled maintenance affects: SolarWinds Service Desk [USA] (Application (North America), API, Inventory, Email services).