The platform is stable and all load times are normal. We will be putting together a RCA which will be available upon request via support or your customer success manager.
Posted Dec 05, 2023 - 17:57 EST
Monitoring
A fix has been deployed and we are no longer seeing delays when loading index pages. We are monitoring the platform to ensure normal behavior.
Posted Dec 05, 2023 - 17:31 EST
Update
We are still experiencing slow load times (10-20 seconds) per index page and the team is continuing to investigate the issue.
Posted Dec 05, 2023 - 17:11 EST
Investigating
We are receiving reports of delayed/slow load times (10-20 seconds) of the indexes on pages. The team is currently looking into the incident.
Posted Dec 05, 2023 - 16:47 EST
This incident affected: SolarWinds Service Desk [USA] (Application (North America)).