Service Upgrade [US & EU]
Scheduled Maintenance Report for SolarWinds Service Desk
Completed
The scheduled maintenance has been completed.
Posted Apr 30, 2023 - 06:03 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 30, 2023 - 02:00 EDT
Scheduled
We will be performing a service upgrade between 2 AM and 6 AM EST (6 AM to 10 AM GMT) on April 30th. During the upgrade period, all services in the US and EU data centers will be unavailable.

Any emails sent to the platform, during the maintenance, will be queued and processed once the maintenance is complete. This includes emails to create new incidents, updates to incidents, and emails/notifications coming out of SWSD.
Posted Apr 24, 2023 - 10:42 EDT
This scheduled maintenance affected: SolarWinds Service Desk [USA] (Application (North America), API, Inventory, Email services) and SolarWinds Service Desk [EMEA] (Application (EMEA), API (EMEA), Inventory (EMEA), Email services (EMEA)).