We've implemented a fix for the issue, and we'll keep monitoring to ensure no further impact is expected.
Posted 5 months ago. Dec 18, 2024 - 15:43 EST
Investigating
We are currently investigating a potential widespread issue with the Service Desk tool, specifically concerning delays in incident and comment creation via email.
Posted 5 months ago. Dec 18, 2024 - 14:54 EST
This incident affected: SolarWinds Service Desk [USA] (Email services).