Database upgrade for Australia Datacenter
Scheduled Maintenance Report for SolarWinds Service Desk
Completed
The scheduled maintenance has been completed.
Posted Dec 03, 2023 - 07:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2023 - 03:00 EST
Scheduled
We will be completing the database upgrade on our Australia datacenter on December 3, 2023. During this time, accounts that are hosted on the Australia datacenter will not be able to access the platform. This will only impact accounts that are hosted on the Australia datacenter.

If you are unsure which datacenter you are hosted on, you can navigate to Setup - Account - Account Summary to confirm your datacenter.

During the maintenance window, any emails, sent to the accounts hosted on the Australia datacenter, will be queued and processed once the platform is available again.
Posted Nov 27, 2023 - 09:15 EST
This scheduled maintenance affected: SolarWinds Service Desk [APAC] (API (APAC), Inventory (APAC), Email Services (APAC), Application (APAC)).