US Datacenter: Delayed/slow load times of all pages

Incident Report for SolarWinds Service Desk

Resolved

After monitoring the system, for one hour, we see that all functions are operating at normal speeds and will be marking this incident as resolved. Please reach out to support at technicalsupport@solarwinds.com if you see any delays.
Posted 1 year ago. Dec 15, 2023 - 12:27 EST

Monitoring

After monitoring, the app is currently perfoming at normal speeds
Posted 1 year ago. Dec 15, 2023 - 11:21 EST

Update

We are still investigating the slowness we are experiencing in the platform for US datacenter accounts. We will continue to post updates here as we further our investigation and work towards a resolution.
Posted 1 year ago. Dec 15, 2023 - 11:05 EST

Investigating

We are currently investigating this issue.
Posted 1 year ago. Dec 15, 2023 - 10:26 EST
This incident affected: SolarWinds Service Desk [USA] (Application (North America), API, Inventory).