After monitoring the system for several hours, we see that all functions operate at normal speeds. We will mark this incident as resolved. Please contact support at technicalsupport@solarwinds.com if you encounter any issues.
Posted 1 year ago. May 29, 2024 - 13:00 EDT
Update
At the moment, we are not seeing any issues, but we will continue to monitor.
Posted 1 year ago. May 29, 2024 - 09:18 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 1 year ago. May 28, 2024 - 13:16 EDT
Update
We are continuing to investigate this issue.
Posted 1 year ago. May 28, 2024 - 13:05 EDT
Investigating
We are currently investigating this issue.
Posted 1 year ago. May 28, 2024 - 12:58 EDT
This incident affected: SolarWinds Service Desk [USA] (Application (North America), API, Inventory, Email services), SolarWinds Service Desk [EMEA] (Application (EMEA), API (EMEA), Inventory (EMEA), Email services (EMEA)), and SolarWinds Service Desk [APAC] (Application (APAC), API (APAC), Inventory (APAC), Email Services (APAC)).