The issues affecting Process Integrations have been resolved. If you continue to experience any problems or need further assistance, please contact us at technicalsupport@solarwinds.com.
Posted 1 month ago. Jun 12, 2025 - 20:34 EDT
Monitoring
The issue has been addressed and a fix has been deployed. We are actively monitoring the system to ensure everything is functioning as expected and that no further issues arise.
Posted 1 month ago. Jun 12, 2025 - 17:43 EDT
Update
A key deployment dependency was affected by a broad internet outage, which caused a delay in delivering the fix. The dependency is now back online, and our team is working to deploy the fix shortly.
We appreciate your patience and will provide another update as soon as the deployment is complete.
Posted 1 month ago. Jun 12, 2025 - 16:47 EDT
Identified
We've identified the root cause of the issue affecting Process Integrations and are actively working on a fix. Our team is prioritizing this and aiming to resolve it as quickly as possible.
Posted 1 month ago. Jun 12, 2025 - 14:50 EDT
Investigating
We are currently experiencing an issue where Process Integrations are not functioning as expected. Our team is actively investigating to determine the root cause.
We will provide updates as soon as more information becomes available.
Posted 1 month ago. Jun 12, 2025 - 14:31 EDT
This incident affected: SolarWinds Service Desk [USA] (Application (North America)), SolarWinds Service Desk [EMEA] (Application (EMEA)), and SolarWinds Service Desk [APAC] (Application (APAC)).