Database Updates for All Data Centers - Potential Slowdowns

Scheduled Maintenance Report for SolarWinds Service Desk

Completed

The scheduled maintenance has been completed.
Posted Feb 28, 2026 - 02:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 28, 2026 - 01:30 EST

Scheduled

We are deploying updates to our databases across all three data centers to help with scale and stability. During this time, there will be a short downtime while we restart our databases and then some slowdowns while the databases come back online. Emails to the system will be queued and processed once the database is back up and healthy.
Posted Feb 23, 2026 - 09:27 EST
This scheduled maintenance affected: SolarWinds Service Desk [USA] (Application (North America), API, Inventory, Email services), SolarWinds Service Desk [EMEA] (Application (EMEA), API (EMEA), Inventory (EMEA), Email services (EMEA)), and SolarWinds Service Desk [APAC] (Application (APAC), API (APAC), Inventory (APAC), Email Services (APAC)).