As part of our ongoing commitment to platform stability, performance, and scalability, we will be performing a database maintenance activity in our North America (USA) data center.
While this activity is designed to minimize customer impact, customers may experience brief periods of service disruption or degraded performance during the maintenance window.
What to expect: - Temporary service interruptions may occur during the maintenance window - Some users may experience slower response times while the database changes are being applied - Any emails sent to the platform during a service interruption will be securely queued and automatically processed once service is restored - Our engineering team will actively monitor platform health throughout the activity
We are taking all necessary precautions to minimize impact and complete the maintenance as quickly as possible. This enhancement will help improve database query performance and support continued platform growth.
We appreciate your patience as we work to improve the reliability and performance of the platform. If you have any questions or concerns, please reach out to the SolarWinds support team.
Posted Oct 22, 2026 - 12:02 EDT
This scheduled maintenance affects: SolarWinds Service Desk [USA] (Application (North America), API, Inventory).