Database Upgrade for European (EU) Datacenter
Scheduled Maintenance Report for SolarWinds Service Desk
Completed
The scheduled maintenance has been completed.
Posted Jan 07, 2024 - 07:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 07, 2024 - 03:00 EST
Scheduled
We will be performing a database upgrade on our European (EU) datacenter on January 7, 2024. During this time, accounts that are hosted on the European (EU) datacenter will not be able to access the platform. This will only impact accounts that are hosted on the European (EU) datacenter.

If you are unsure which datacenter you are hosted on, you can navigate to Setup - Account - Account Summary to confirm your datacenter.

During the maintenance window, any emails, sent to the accounts hosted on the European (EU) datacenter, will be queued and processed once the platform is available again.
Posted Dec 24, 2023 - 11:01 EST
This scheduled maintenance affected: SolarWinds Service Desk [EMEA] (Application (EMEA), API (EMEA), Inventory (EMEA), Email services (EMEA)).