Database Upgrade for European (EU) Datacenter

Scheduled Maintenance Report for SolarWinds Service Desk

Completed

The scheduled maintenance has been completed.
Posted 1 year ago. Jan 07, 2024 - 07:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 1 year ago. Jan 07, 2024 - 03:00 EST

Scheduled

We will be performing a database upgrade on our European (EU) datacenter on January 7, 2024. During this time, accounts that are hosted on the European (EU) datacenter will not be able to access the platform. This will only impact accounts that are hosted on the European (EU) datacenter.

If you are unsure which datacenter you are hosted on, you can navigate to Setup - Account - Account Summary to confirm your datacenter.

During the maintenance window, any emails, sent to the accounts hosted on the European (EU) datacenter, will be queued and processed once the platform is available again.
Posted 1 year ago. Dec 24, 2023 - 11:01 EST
This scheduled maintenance affected: SolarWinds Service Desk [EMEA] (Application (EMEA), API (EMEA), Inventory (EMEA), Email services (EMEA)).